When you call BurgessGroup, you do not end up talking to a customer service representative at a call center. You get the software developers who built the software you’re using. We guarantee support requests will be personally answered by e-mail or telephone within 24 hours. Our average turn-around time for a support request is two hours.

Customer support hours
Monday to Friday,
8:30 a.m. to 5:30 p.m. EST
Contact us
support@burgessgroup.com 1.800.637.2004

When requesting support, please have the product, version number (shown in the about dialog), your software serial number and registration ID available.